> ## Documentation Index
> Fetch the complete documentation index at: https://teamper.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage your subscription

> Start, change, cancel, resume, and manage billing for a Teamper subscription.

## Overview

The company owner uses **Plan** to manage the Teamper subscription and employee capacity. The page shows the current access state, renewal date, billing interval, active employee count, and available capacity.

## Who can use this

* Company owner

Other company admins cannot open subscription details or make billing changes.

## Start a subscription

1. Open **Settings** and select **Plan**.
2. Under **Start Pro** or **Subscribe to Pro**, choose the employee capacity and billing interval.
3. Click **Continue to payment**.
4. Review the final amount and confirm payment.

## Change a plan

1. Open **Plan**.
2. Choose a new **Employee capacity** or **Billing interval**.
3. Click **Review upgrade**, **Review downgrade**, or the displayed billing-interval action.
4. Review when the change takes effect.
5. Confirm the change.

Upgrades take effect immediately. Downgrades and billing-interval changes take effect at the next renewal, so the current plan stays active until then. You cannot choose a capacity below the current number of active employees.

If a future change is already scheduled, click **Cancel change**, then confirm **Cancel scheduled change** to keep the current plan after the renewal date.

## Manage billing details

Click **Manage billing** to open the customer portal for supported subscriptions. Use it to manage the payment and billing details available for your account.

## Cancel or resume a subscription

1. Open **Plan**.
2. In **Danger zone**, click **Cancel plan**.
3. Review the end date and confirm the cancellation.

Your plan remains active until the end of the current billing period. Before that date, return to **Plan** and click **Resume subscription** to stop the scheduled cancellation.

<Warning>
  If the subscription reaches its end date, company access can be paused. Review the displayed date before confirming cancellation.
</Warning>

## Troubleshooting

### I cannot open Plan

Only the company owner can access the page. Ask the owner to review the subscription.

### I cannot select a lower capacity

Archive enough active employees to fit the target capacity, then return to **Plan**.

### A plan change is still confirming

Keep the page open while Teamper confirms the change. The page updates automatically. If it does not complete, use **Contact support** on the page.

## Related articles

* [Trial and plan access](/docs/admins/trial-plan-access)
* [Billing access blocked](/docs/admins/troubleshooting/billing-access-blocked)
* [Archive and restore employees](/docs/admins/archive-restore-employees)


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