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Overview

The company owner uses Plan to manage the Teamper subscription and employee capacity. The page shows the current access state, renewal date, billing interval, active employee count, and available capacity.

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Who can use this

  • Company owner
Other company admins cannot open subscription details or make billing changes.

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Start a subscription

  1. Open Settings and select Plan.
  2. Under Start Pro or Subscribe to Pro, choose the employee capacity and billing interval.
  3. Click Continue to payment.
  4. Review the final amount and confirm payment.

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Change a plan

  1. Open Plan.
  2. Choose a new Employee capacity or Billing interval.
  3. Click Review upgrade, Review downgrade, or the displayed billing-interval action.
  4. Review when the change takes effect.
  5. Confirm the change.
Upgrades take effect immediately. Downgrades and billing-interval changes take effect at the next renewal, so the current plan stays active until then. You cannot choose a capacity below the current number of active employees. If a future change is already scheduled, click Cancel change, then confirm Cancel scheduled change to keep the current plan after the renewal date.

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Manage billing details

Click Manage billing to open the customer portal for supported subscriptions. Use it to manage the payment and billing details available for your account.

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Cancel or resume a subscription

  1. Open Plan.
  2. In Danger zone, click Cancel plan.
  3. Review the end date and confirm the cancellation.
Your plan remains active until the end of the current billing period. Before that date, return to Plan and click Resume subscription to stop the scheduled cancellation.
If the subscription reaches its end date, company access can be paused. Review the displayed date before confirming cancellation.

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Troubleshooting

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I cannot open Plan

Only the company owner can access the page. Ask the owner to review the subscription.

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I cannot select a lower capacity

Archive enough active employees to fit the target capacity, then return to Plan.

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A plan change is still confirming

Keep the page open while Teamper confirms the change. The page updates automatically. If it does not complete, use Contact support on the page.