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I cannot submit a leave request

Teamper can block submission for several common reasons:
  • The dates overlap another request
  • The date range is invalid
  • The leave type is inactive or unavailable
  • You do not have enough balance
  • No balance is available for that leave type
  • The request falls outside the current balance period
  • The request is too far in the future
Start by checking the request dates, leave type, and current balance.

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I do not see any leave balances

If Balance Summary is empty, you may not have a leave policy for the selected employee or period. Ask your company admin to confirm your policy setup.

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My balance looks wrong

Check whether one of these explains the number:
  • A pending request is already reserving balance
  • An approved request has already used balance
  • A cancelled or rejected request has changed recently
  • Your admin added an adjustment or carry over
If the balance still looks wrong, ask your company admin to review the policy and balance history.

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I cannot edit or delete a request

This is expected. Submitted leave requests cannot be edited or deleted in Teamper. If the request should no longer go ahead, cancel it when Cancel request is available and then submit a new request if needed.

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I cannot cancel a request

If Cancel request is missing or Teamper cannot complete the action:
  • Refresh the request details
  • Check whether the request status already changed
  • Ask your manager or admin to confirm whether cancellation is still allowed