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Overview

Company deletion permanently removes a Teamper company and its company-owned data. Only the company owner can request it; deleting a company does not delete individual user accounts.

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Who can use this

  • Company owner
Company admins and employees cannot request company deletion. They lose access when support schedules the deletion.

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Before you start

  • Confirm that you are the company owner.
  • Make sure you can send email from the address on your Teamper account.
  • Save any company information you need before requesting deletion.

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Step-by-step guide

  1. Email support@teamper.com from your Teamper account email address.
  2. State that you want to permanently delete your company account.
  3. Wait for Teamper support to confirm the request and schedule the deletion.

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What happens next

When support schedules deletion, Teamper immediately suspends access to the company for the owner, admins, and employees. Public calendar feeds stop working. You have 30 days to cancel the scheduled deletion. Contact Teamper support before the window ends to cancel it and restore company access. After 30 days, Teamper permanently deletes the company and its company-owned data, including memberships and calendar feeds. Your individual user account is preserved and may still be used with another company. Teamper retains only a minimal deletion record with the company name and deletion dates as proof that the request was completed.

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Troubleshooting

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I cannot access the company after deletion is scheduled

This is expected: Teamper suspends company access as soon as support schedules deletion. If you want to keep the company, contact Teamper support before the 30-day window ends to cancel the deletion.

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I am a company admin but cannot request deletion

Only the company owner can request deletion. Ask the owner to email Teamper support from their Teamper account email address.

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FAQs

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Does deleting the company delete my user account?

No. Company deletion removes the company and its company-owned data. Your individual user account is not deleted.

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Can I cancel a scheduled company deletion?

Yes. Contact Teamper support before the 30-day window ends. After the company is permanently deleted, it cannot be restored.