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Overview

Teamper organizes the employee directory in two levels: a top-level department can contain teams. An employee belongs directly to one department or team, while manager relationships remain independent of this hierarchy.

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Who can use this

  • Company admins

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Create a department or team

  1. Go to Departments.
  2. Click Add Department.
  3. Enter the department Name.
  4. Leave Parent department blank to create a top-level department, or select a top-level department to create a team beneath it.
  5. Add direct approvers now or leave that for later.
  6. Click Create.
Department and team names must be unique across the company. A team cannot contain another team.

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Edit the hierarchy

  1. Open the department or team row menu.
  2. Click Edit.
  3. Change Parent department to move the team, or clear it to promote the team to a top-level department.
  4. Review the confirmation and click Update.
Moving or promoting a team keeps its assigned employees and direct approvers. It changes how the unit appears in directory and report grouping.

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Understand assignments and filters

  • Each employee has one direct department or team assignment.
  • Employee, report, Wallchart, and org-chart labels show the direct unit name.
  • Selecting a top-level department in a directory, report, Wallchart, or export filter includes employees assigned directly to it and to its teams.
  • Selecting a team includes only employees directly assigned to that team.
  • CSV import and export use the direct department or team name. Imports validate the existing hierarchy and do not create departments or teams.
  • The org chart uses manager relationships, not the Department → Team hierarchy.

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Delete a department or team

  1. Open the row menu.
  2. Click Delete.
  3. Review the warning.
  4. Confirm the deletion.

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Troubleshooting

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You cannot create another hierarchy level

Teamper supports only Department → Team. A team cannot be selected as another unit’s parent.

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You cannot delete a department

Teamper blocks deletion while employees are assigned directly to it. Reassign those employees first, then try again.

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A parent filter includes more employees than expected

This is expected. A top-level department filter rolls up its teams. Select a specific team for an exact match.

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You cannot create another department

If you see a plan warning, your current plan may limit how many departments and teams the company can create.