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Overview

Use this page as the admin troubleshooting hub. It points you to the most common issues that block setup or day-to-day administration in Teamper.

Common problems

Employee import is blocked

Use Import errors when the CSV preview shows file errors or row-level validation problems.

An employee cannot sign in

Use Employee cannot log in when an invite, inactive record, or Google or Microsoft account mismatch is preventing access.

Company access is blocked

Use Billing access blocked when the company owner needs to review the workspace plan state.

Leave requests are not reaching the right approver

Review Department approvers and the employee’s assigned department.