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Overview

Invites connect an employee record to real access. Depending on the employee’s current status, you can send the first invite, resend an existing invite, or send invites in bulk after an import.

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Who can use this

  • Company admins

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Send the first invite for one employee

  1. Go to Employees.
  2. Open the employee record or use the row actions.
  3. Click Send invite.

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Resend an invite

  1. Go to Employees.
  2. Open the employee record or use the row actions.
  3. Click Resend invite.

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Send invites after a CSV import

  1. Complete the employee import.
  2. Stay on the Import complete page.
  3. Click Send invites.
  4. Confirm the action.

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What happens next

  • Teamper emails the invite to the employee’s Teamper email address.
  • Bulk invites from the import result page apply only to newly created employees who are still not_invited.
  • Existing employees and unchanged import rows are skipped.

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Troubleshooting

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Send invite is unavailable or fails

The employee may already have an active invite or may no longer be in a not_invited state.

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The employee still cannot sign in

Check the email address and status on the employee record, then use Employee cannot log in. The employee or admin company role controls what the person can manage after sign-in; it does not replace an active employee record or a completed invite.